Rooster Terms and Conditions

Welcome to Rooster Casino. These Terms and Conditions, effective 23.02.2026, govern your use of rooster.bet and all services offered on our platform. By registering an account, you agree to be bound by these terms in full. Our casino is owned and operated by Novatrix SRL, registration number 3-102-893958, registered in Cartago, Costa Rica. Where this document has been translated, the English version prevails over any other language version. We encourage every player searching for Rooster Casino to read these terms carefully before making a deposit or requesting a withdrawal.

Licensing and Regulatory Status

We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202508056-FI2, held by Novatrix SRL under the Computer Gaming Licensing Act 007 of 2005, through the Offshore Finance Authority of the State of Anjouan and supervised by Anjouan Licensing Services Inc. Our operating status is Valid and our registered website is rooster.bet. This licence is not valid in Australia, Comoros, France, the Netherlands, Spain, the United Kingdom, the United States, or in FATF-blacklisted or sanctioned jurisdictions.

Eligibility and Account Registration

At Rooster, we only permit one account per player. You must be at least 18 years of age, or the legal age of majority in your country of residence, to access our services. Our platform is intended for personal, non-commercial use only. If we detect multiple accounts belonging to the same player, we reserve the right to terminate those accounts and suspend all pending payouts. We also monitor IP address overlaps between accounts; where this occurs, we may confiscate funds and suspend access, and such decisions are final and not subject to appeal.

We restrict access from a wide list of jurisdictions, including Australia, Austria, Belarus, Belgium, Brazil, Bulgaria, Cyprus, Estonia, France, Germany, Greece, India, Iran, Iraq, Japan, Latvia, Lithuania, Malta, Netherlands, North Korea, Poland, Portugal, Romania, Russia, Spain, Switzerland, Ukraine, the United Kingdom, the United States and others listed in full within our restricted countries policy. By registering, you confirm that you are not using a VPN to circumvent these restrictions.

Deposits and Withdrawals

Here at Rooster Casino, we require a minimum deposit of EUR 20 (or equivalent) across all supported methods, including Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Paysafecard, Neosurf, Postepay, MiFinity, and select cryptocurrencies such as Ethereum, Tether, Dogecoin, Litecoin and Bitcoin Cash. All deposits processed through our systems are instant and free of charge, and we do not accept third-party payments. A deposit equivalent to EUR 20 must be made before any withdrawal request, even where a crypto method would otherwise allow a smaller amount.

Our minimum withdrawal threshold is EUR 20 or USD 20, with equivalents in other supported currencies. Visa, Mastercard, Apple Pay, Google Pay, Paysafecard, Neosurf, Postepay, MiFinity and all crypto withdrawals start from EUR 20, while bank transfer withdrawals require a minimum of USD 500. We process Visa and Mastercard withdrawals within 1 to 3 banking days, bank transfers within 3 to 5 banking days, and all other methods instantly. We impose a weekly withdrawal limit of EUR 5,000 and a monthly limit of EUR 20,000, with equivalents in other currencies, though exceptions may be granted for our most active players. Where total wagering since the last deposit falls below three times that deposit, we may apply processing fees to the withdrawal.

Identity Verification (KYC)

We may require identity verification before processing any payout. This may include passport details, identity cards, proof of residence, and source-of-funds statements submitted in Latin or Cyrillic script. Where documentation is unclear, we may request video verification showing you presenting the required documents. If we are unable to reach you by e-mail or phone within two weeks of a withdrawal request, we may lock your account for failing KYC. Winnings, whether from bonus or real-money play, may be forfeited if complete KYC information is not supplied within 40 days of our request. We reserve the right to close accounts and confiscate funds where a player refuses to provide documentation or where discrepancies arise between submitted documents and account data.

Bonus Terms

Our welcome package offers up to EUR 5,000 plus 300 free spins across four deposits, with wagering requirements of 40x. We require a minimum deposit of EUR 20 or USD 30 at each step. The first deposit bonus matches 100% up to EUR 1,000 plus 100 free spins and expires 3 days after crediting. Subsequent deposit bonuses require promo codes, including ROOSTER2, ROOSTER3 and ROOSTER4. Free spins must be activated within 3 days of receipt. Only one bonus may be active at a time, and deposit bonuses do not stack. We cap the maximum bet while wagering at EUR 5 (or equivalent), and any breach of this limit forfeits all bonus winnings.

At Rooster Casino, we calculate game contributions toward wagering as follows: slots contribute 100%, while blackjack, baccarate, hi-lo, roulette, video poker and other games contribute 5%, except when played with a live dealer. For deposit match offers of 300% or above, the maximum withdrawable amount is capped at 10x the deposit. No-deposit bonuses and no-deposit free spins are capped at EUR 50 withdrawable, and all bonuses are unavailable to players from Israel, Spain, Sweden, the United Kingdom and the United States.

Loyalty and VIP Programs

Our Loyalty Program includes daily cashback of 20% and weekly cashback of 10%, both of which count as bonuses and carry 10x wagering requirements with a maximum win of 10x the bonus amount. Our VIP Club operates strictly by invitation, selected by our VIP managers based on loyalty, activity level and overall contribution. VIP benefits include a personal account manager, raised cashback percentages, higher and faster cashouts, heightened deposit and betting limits, exclusive tournaments and special gifts.

Games and Fair Play

We at Rooster feature slots, table games, a Jackpot lobby, live dealer games and a sportsbook with e-sports and predictions betting. Our game library draws from 173 studios, including Pragmatic Play, KA Gaming, Fazi, Spinomenal and our in-house studio, Rooster, which offers 10 original titles. We do not offer currency conversion or fiat-to-crypto exchange services on our platform.

Account Dormancy and Fees

Accounts that remain dormant for 12 consecutive months are subject to a monthly administrative fee of at least EUR 25 while the balance remains positive. We encourage all players to remain active to avoid these charges.

Changes to These Terms

We may amend these Terms and Conditions at any time to reflect regulatory, operational or commercial changes. Continued use of our services after any update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically for the latest version applicable to your account.

Contact Us

If you have questions regarding these terms, our support team is available 24/7 via live chat with human agents, as well as by e-mail at [email protected]. Our FAQ section also addresses many common queries about deposits, withdrawals and bonus eligibility.